Didn't Get Your Welcome Email?

After signing up, you should receive a welcome email with your login credentials within a few minutes. If you haven't received it:

Check These First

1. Check your spam/junk folder. The email may have been filtered.
2. Check the right inbox. The welcome email is sent to the personal email address you provided during checkout, not your new address.
3. Wait a few minutes. Email delivery can sometimes take 5-10 minutes.
4. Check promotions/updates tabs. If you use Gmail, check the Promotions or Updates tab.

Still Nothing?

If you still haven't received your welcome email after 15 minutes, your account was likely still created successfully. Set your password directly instead:

1. Go to the password reset page.
2. Enter the personal email address you used at checkout.
3. Open the link we send and set your password from there.